Try, Learn, Tweak, Repeat.

I am a Senior User eXperience Specialist

Strategy, Research, Design, and Architecture

I work with organizations to improve the experience people have with their products and services.

I've done work for...

“In a short period of time, Dean (nickname) has transformed our team into user advocates, a transformation that has given us a unique competitive advantage.”

BRIAN BLEASDELL
CHIEF PRODUCT OFFICER, FLYER FINANCIAL TECHNOLOGIES

Seamless UX Design:
Crafting Our First Self-Service Portal to Enhance Customer Engagement

Conceptualization, Prototyping, Usability Testing, UI Design, & Front-end Development.

Successful technology promotion, interest generation, and customer adoption.

Full Sirius XM case study

Reducing Pain Points:
‍Redesigning the Financial Advisor Workstation for Efficiency and Visual Clarity

Prototyping, Usability Testing, Workflow Improvement, UI Redesign.

Successful design, and interest generation.

Full Envestnet case study

Leveling Up Our Strategy: UX Improvements to increase participant onboarding

Research, Prototyping, Testing, Workflow Improvement, UI Design.

Successful design, user testing, and interest generation.

Full Grid Platform - case study

Carving a Niche in a Competitive Landscape:
‍The challenge of standing out amongst the big boys.

Market Research, UX Strategy, Usability Testing, UI Design

Successful technology promotion, interest generation, and customer adoption.

Coming Soon - case study

Creating Curb Appeal:
Improve Prospect Onboarding at POS

Research, Prototyping, Workflow Improvement, UI Redesign.

Successful technology promotion, interest generation, and customer adoption.

Coming Soon - case study

Consolidation and Automation: New Self-service Management Portal Improvements

Research & Requirement Development

Successful technology promotion, interest generation, and customer adoption.

Coming Soon - case study